AI that takes your restaurant's orders — on WhatsApp, Instagram and Messenger
Orderlya's AI holds a real conversation, takes the order, confirms it, and fires a clean, structured ticket to your kitchen — in Arabic or English, day and night, across WhatsApp, Instagram and Messenger. It is a real order-taker, not a rigid button tree, and you can take over any chat with one tap.
A real order-taker, not a chatbot menu
Orderlya's AI holds a natural conversation: it greets the customer, answers questions about the menu, handles “make it two, no onions”, confirms the address and order type, and reads back the total before it fires the order to the kitchen. Every order it produces is structured and validated — items, quantities, modifiers, price — so nothing garbled ever reaches your line. It won't confirm an order until it has the customer's name.
It gets smarter about each customer
With the Enhanced-AI add-on, the assistant remembers a regular's preferences (“always vegetarian”), suggests one or two dishes from their history, offers a complementary add-on after they confirm, and reads the mood of a conversation so you can spot a frustrated customer early. Returning customers can reorder their last order with a single message.
Always on, and always handing off cleanly
The AI answers instantly, 24/7, across WhatsApp, Instagram DM and Messenger — all in one shared inbox. Long chats are auto-summarised to keep replies fast and costs low. When a conversation needs you, it escalates or you jump in with one tap; when you step back, the AI resumes. You are never locked out of your own customers.
Priced so you can trust it at scale
AI order-taking is included on every plan. Orders on your own channels are commission-free — a flat monthly plan, not a cut of every sale. Your free trial covers the full suite for 14 days, and built-in daily cost controls mean AI spend is always predictable. See the plans on the pricing page.
Common questions
Is this a scripted bot?
No. It's a conversational AI that understands free-form messages in Arabic or English and produces a clean, validated order — not a rigid button tree.
What if the AI gets something wrong?
You can take over any chat instantly, and the AI won't confirm an order without the customer's name. Every order is structured, so the kitchen never sees raw AI text.
Which channels does it cover?
WhatsApp, Instagram Direct and Facebook Messenger, all in one inbox, plus your own web storefront.
Start taking orders — done for you — today
Orderlya — the WhatsApp ordering platform for MENA restaurants.
Unlimited orders · zero commission · 14-day free trial · no card