The all-in-one restaurant OS

Take the order.
We run the rest.

Orderlya turns WhatsApp and Instagram into your busiest, calmest cashier — then runs the POS, the kitchen, delivery and the numbers from one screen. You don't need a call-centre or a team glued to the phone: the AI answers every message and takes the order for you — you step in only when it matters.

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Unlimited orders zero commission 14-day free trial no card
See it in action

One dashboard runs every branch

Live orders, a menu you update once, and reports that write themselves — everything to run your restaurant from one screen.

Orderlya operator dashboard — every live order across all branches in one place Orderlya operator dashboard — every live order across all branches in one place
Orderlya menu editor — items, prices and photos Orderlya menu editor — items, prices and photos
One menu, everywhere at once
Orderlya reports — sales, kitchen performance and scheduled exports Orderlya reports — sales, kitchen performance and scheduled exports
Reports that write themselves
Orderlya insights — ask your data and a business-health score Orderlya insights — ask your data and a business-health score
Ask your data in plain words

Built for how restaurants actually run — from a single koshari window to a multi-branch brand.

Koshari housesGrillsSeafoodCafésCloud kitchensBakeriesShawarma
Unlimited ordersZero commissionArabic & English24/7 AI ordering
How it works

From a message to the table — done for you.

A customer messages the way they already do. Everything after that — the taking, the ringing, the firing, the tracking — Orderlya runs on its own. You watch it happen.

01

Connect your WhatsApp number

Link the WhatsApp (or Instagram) number your customers already message — no new number, and nothing for them to install.

02

Add your menu

Snap a photo or upload a PDF of your existing menu and the AI builds it for you — items, prices and options. One menu that updates your storefront and POS everywhere at once.

03

Go live and take orders

Switch on and your AI starts taking orders 24/7. Every order lands on your kitchen board and dashboard the moment it's confirmed — you step in only when it matters.

The platform

Why restaurants choose Orderlya

Own your repeat customers

Delivery aggregators rent you their audience and take 20–30% of every order — and the customer stays theirs, not yours. Orderlya flips that: a flat monthly subscription with zero commission on any sale, while every customer, phone number and order history lives in your own WhatsApp and dashboard. Your regulars come back to you directly, and repeat orders cost you nothing extra.

Native operations, not a bot bolted on

This isn't a chat widget stuck onto your website. A live kitchen display, delivery dispatch with driver tracking, your own branded ordering page (hosted on Orderlya), a POS register, menus, loyalty, cash-on-delivery and reporting all ship in the base — one system that actually runs the restaurant instead of just catching messages.

Conversational AI in Arabic and English

Your customer orders the way they already talk — a WhatsApp message in Egyptian Arabic or English — and the AI understands it, builds the order, confirms it, and only pulls you in when something needs a human. No app to download, no form to fill: the lowest-friction way a MENA restaurant can take an order, open 24/7.

See all features

The AI front desk

Your AI runs the front desk. You step in only when it matters.

Orderlya answers every message the second it lands, takes the order, and confirms it — no missed WhatsApp at the 9pm rush. When something needs a human touch, it hands the conversation to you, then takes it back when you're done.

  • Takes orders in Egyptian Arabic or English, around the clock.
  • Knows your live menu — won't sell what's sold out or quote a wrong price.
  • Escalates the tricky ones — a complaint, a special request — straight to your inbox.

The AI never invents a dish or promises a delivery time it can't keep — anything it's unsure of, a person sees. That's the point of takeover.

Inbox · Mariam Adel · WhatsApp Karim took over
Hi! I'd like to order a large koshari and a sugarcane juice — delivery to Maadi please 🙏
Orderlya AI
Sure! Large koshari (50 EGP) + sugarcane juice (20 EGP) + Maadi delivery 15 EGP = 85 EGP. Confirm the order?
Karim joined the conversation · 9:41 pm
Karim · Owner
Hi Mariam 👋 Added the extra chili just how you like it 🌶️ your order's on its way now.
Perfect, thanks Karim 🌟
Handed back to Orderlya AI · 9:43 pm
Pricing

Unlimited orders. Zero commission.

Take as many orders as you like on every plan — Orderlya never takes a cut of a sale. Your plan only sets how many orders come in through your AI messaging channels — WhatsApp, Instagram & Messenger — each month; you top that up any time.

Unlimited orders · 0% commission · The Omnichannel Inbox is included on every plan.

Start

Turn WhatsApp & Instagram into your busiest, calmest cashier — AI takes the order, you run one screen.

EGP750/mo
Unlimited orders · zero commission — 250 AI-channel orders/mo included
See full feature list
  • Everything to take orders in one system — unlimited & commission-free:
  • AI takes orders 24/7 on WhatsApp, Instagram & Messenger — Arabic or English; confirms, cancels & reorders
  • One shared inbox for every chat channel, with one-tap human takeover
  • Your own branded ordering page (hosted on Orderlya) — menu, cart, checkout, storefront accounts & scheduled orders
  • A live tracking link your customer follows themselves — no app to install
  • Menu live the same day — snap a photo, AI builds it; one edit updates your storefront & POS everywhere
  • Fast POS register for walk-in & phone orders — shifts, cash drawer & manager-approved refunds
  • Delivery that runs itself — driver app, auto-assign (never the same order twice), live tracking & per-driver cash reconciliation
  • Loyalty, discounts & one-tap reorder — your customers and their history stay yours, not an aggregator's
  • Free SEO health meter — see how findable your storefront is on search and what to fix (a diagnostic, not a ranking promise)
  • Cash on delivery + card payments (Paymob, where enabled)
Choose this plan
Most popular
Run

Everything in Start, plus the full-service floor — kitchen, tables and phone room running as one.

EGP1,750/mo
Unlimited orders · zero commission — 750 AI-channel orders/mo included
See full feature list
  • Everything in Start, plus the full-service floor — kitchen, tables & phone room as one:
  • Kitchen Display — every order on the line screen instantly, no paper tickets, nothing missed
  • Dine-in floor — table & seat map, tabs & QR-pay so guests settle up at the table
  • Reservations & waitlist so tables never sit empty
  • Call center — phone orders with the customer's history & address already on screen
  • Service recovery — resolve complaints before they become one-star reviews, with one-click refund/voucher/reorder macros
  • Live quality alerts the moment a branch spikes bad ratings or complaints
  • Branch-manager cockpit & labour-cost tracking · add a branch for a flat +EGP 1,250/mo
Choose this plan
Scale

Everything in Run, plus the multi-branch brain — money, stock, marketing and every branch in one dashboard. Priced per branch.

EGP2,750/branch/mo
Unlimited orders · zero commission — 1,500 AI-channel orders/mo included
See full feature list
  • Everything in Run, plus the multi-branch brain — money, stock, marketing & every branch in one view:
  • Brand HQ — every branch in one view: league tables, same-store-sales year-on-year, channel mix & anomaly digest
  • Inventory that protects your margin — recipes → real food cost per dish + an auto sell-out guard that 86s a dish across every channel when you run low
  • Bookkeeping & Egypt VAT-period reports — journal, refunds, export to CSV/XLSX (statutory ETA e-invoice filing is still in preview)
  • Business insights + ask-your-data copilot — best-sellers, slow days, cohorts, exportable dashboards
  • Win-back campaigns — bring slipping customers back with a personal message
  • Gift cards & store credit — cash upfront, customers locked in
  • Loss-prevention alerts — every comp, void & discount tied to the staffer who rang it, plus per-server end-of-day reports
  • Get Found (SEO) included — AI-written, honesty-guarded storefront copy and a web page for every dish so new customers discover you on Google (also an add-on on any plan)
  • Aggregator settlement reconciliation — match your Talabat/card settlement to sales net of fees (two-way live sync coming soon)
  • Money & Stock and Insights are included in Scale — 1,500 AI orders per branch, top up any time
Choose this plan

The monthly number below is your AI-channel allowance — orders that come in through WhatsApp, Instagram & Messenger, and they still count if you take over the chat yourself. Orders your team rings up on the POS, at the table, over the phone, or that come from an aggregator are always free and unlimited.

See full pricing →

Common questions

Frequently asked questions

What platform can I use to take my restaurant's orders on WhatsApp?

Orderlya is an AI-powered, WhatsApp-first ordering platform for MENA restaurants — an AI agent takes and confirms your customers' orders inside WhatsApp in Arabic or English, your kitchen sees them instantly, and delivery runs itself. 14-day free trial, no credit card.

How long does setup take?

Most restaurants are live the same day. Connect the WhatsApp number your customers already use, add your menu (snap a photo and the AI builds it), and switch on — no long onboarding, and nothing for your customers to install.

Do I need a new WhatsApp number?

No. You can keep the WhatsApp number your customers already message — there's nothing new for them to install or learn.

Read all FAQs →

Start taking orders — done for you — today

Orderlya — the WhatsApp ordering platform for MENA restaurants.

Start free trial Pricing

Unlimited orders · zero commission · 14-day free trial · no card